Terms of Service Health Disclaimer
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Terms of Service

Last updated: 6 September 2026  ·  Halegro · England & Wales
Terms — contents
  1. Acceptance
  2. Eligibility
  3. Free trial & subscription
  4. Payments & refunds
  5. Use of AI features
  6. Acceptable use
  7. User-generated content
  8. Availability
  9. Limitation of liability
  10. Governing law
  11. Changes to these terms
  12. Contact

1. Acceptance

By creating an account or using Halegro, you agree to these Terms of Service and our Privacy Policy. If you do not agree, do not use the app.

2. Eligibility

You must be at least 18 years old to use Halegro. By using the app you confirm you meet this requirement.

3. Free trial & subscription

Halegro offers a 30-day free trial with full access to all features. After the trial, continued use of premium features requires an active subscription (Monthly or Annual). Subscriptions auto-renew unless cancelled at least 24 hours before the renewal date. Manage or cancel your subscription in your App Store or Google Play account settings.

4. Payments & refunds

All payments are processed by Apple (App Store) or Google (Google Play). Prices are shown in your local currency. Refunds are subject to Apple's or Google's refund policies. Halegro does not issue refunds directly.

5. Use of AI features

The Alex AI coach, meal plan generator, and training plan generator use large language models. AI outputs are not medical advice. Always apply your own judgement and consult a qualified professional before making significant changes to your diet or exercise routine.

6. Acceptable use

You may not use Halegro for any unlawful purpose, to harm others, or to attempt to reverse engineer or exploit the service. You may not share your account credentials.

7. User-generated content

You retain ownership of data you enter. By entering it you grant us a licence to use it to provide the service to you (e.g. to generate your meal plan). We do not use your personal entries to train AI models.

8. Availability

We aim to keep Halegro available at all times but cannot guarantee uninterrupted access. We may suspend or terminate access to the service at any time for maintenance or other reasons.

9. Limitation of liability

To the fullest extent permitted by law, Halegro is provided "as is" without warranties of any kind. We shall not be liable for any indirect, incidental, or consequential losses arising from use of the app. Our total liability to you shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Governing law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to these terms

We may update these terms at any time. Significant changes will be notified in-app. Continued use constitutes acceptance of the updated terms.

12. Contact

Questions about these terms? Email legal@halegro.co.uk.


Health Disclaimer

Health Disclaimer

Last updated: 6 September 2026
⚠️

Halegro is a wellness tool — not a medical device or healthcare provider. Always consult a qualified professional before making significant changes to your diet or exercise routine.

Not a medical device

Halegro is a general wellness and fitness tool. It is NOT a medical device, does NOT provide medical advice, and is NOT a substitute for professional medical, dietary, or clinical care.

Not a healthcare provider

The nutrition targets, meal plans, training plans, and advice generated by Halegro are based on general nutritional science and population-level guidelines. They are not tailored to diagnose, treat, cure, or prevent any disease or medical condition.

Consult a professional

Before starting any new diet or exercise programme — especially if you have a medical condition, are taking medication, have a history of eating disorders, are pregnant or breastfeeding, or have any concerns about your health — consult your GP or a qualified healthcare professional.

Calorie targets

Halegro estimates your calorie and macro targets using validated equations (Mifflin-St Jeor, Katch-McArdle) and applies safety guardrails (minimum 1,200 kcal/day for women, 1,500 kcal/day for men). These are estimates; actual needs vary by individual. Targets are not suitable for use in clinical weight-management programmes.

Eating disorders

If you have a current or past history of disordered eating, or if tracking food or weight causes you distress, please discontinue use and seek support from a qualified clinician.

In the UK, contact Beat Eating Disorders: beateatingdisorders.org.uk  ·  Helpline 0808 801 0677

Pregnancy & breastfeeding

Halegro's targets are not validated for use during pregnancy or while breastfeeding. Nutritional needs during these periods are highly individual. Please consult your midwife, GP, or a registered dietitian.

Exercise safety

Training plans generated by Halegro are general fitness programmes. If you experience pain, dizziness, shortness of breath, or any unusual symptoms during exercise, stop immediately and seek medical advice.

Emergency situations

Halegro is not for use in medical emergencies. If you or someone else is in danger, call 999 (UK) or your local emergency number immediately.

AI coach limitations

The Alex AI coach uses a large language model and can produce incorrect or outdated information. Do not use Alex's responses as the basis for medical decisions. Always verify important information with a qualified professional.

Accuracy of logged data

Halegro's effectiveness depends on the accuracy of data you enter. Nutritional values in the food database are sourced from COFID (McCance & Widdowson) and Open Food Facts; values are approximate and may differ from actual food content.


legal@halegro.co.uk